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Volunteer Roles

We're currently looking for Gallery Volunteers:



Join a team of gallery volunteers that support the Front of House staff team and enhance the visitor experience. This role involves engaging with, and supporting, visitors as they navigate a variety of exhibitions and displays. Some volunteers may also wish to deliver tours and talks for visitors and booked groups - for which additional training will be provided.


Skills & Personal Qualities

  • Welcoming and friendly
  • Reliable and punctual
  • Interested in people, history and stories
  • Sensitive and supportive of  people’s needs


Specific Duties

  • Act as a point of contact for visitors as they navigate the galleries and exhibitions.
  • Provide directions and information about services and events.
  • Provide information on exhibits and collections.
  • Engage with visitors and encourage use of interactive elements in galleries.
  • Ensure galleries remain well presented, tidy and clean.
  • Some volunteers may wish to assist with environmental monitoring and pest control. Curatorial staff will provide training and support for this part of the role.
  • Collect visitor feedback and assist with visitor research.


When & Where

We need two volunteers per shift, with two shifts per day Tuesday to Saturday. The morning shift is 11am – 2pm, and the afternoon shift is 1.30pm – 4.30pm. There is also an afternoon shift on Sundays 2 – 4.30pm. The team will be based at The Higgins Bedford, Castle Lane, Bedford, MK40 3XD.


Volunteering is an excellent way to meet new people and to build confidence and skills. It can be a way to gain relevant work experience and enhance a CV. It’s a great opportunity to share skills and support others, making a difference to your local community. Cultural Services Volunteers benefit from:

  • a monthly email with news, events and opportunities
  • regular social events
  • Discount on most full priced items at The Higgins Bedford gift shop


To Apply

Email to ask for an application form. The application form can be returned by email or post to The Higgins Bedford, Castle Lane, Bedford, MK40 3XD.