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Terms and Conditions

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Terms and Conditions

 

COVID-19

From 1 April there is no need to book a ticket for a general visit. Some special events remain bookable online and through calling the Box Office on 01234 718044 - available Monday to Friday from 11am to 3pm. 

 

Please do not visit The Higgins Bedford if you have any symptoms of COVID-19.

 

It is recommended that all visitors to the museum and shop wear a face covering at all times whilst in the building, except for children under 11 or those who are exempt.

 

Please respect others’ space and maintain distance from people you do not live with during your visit. 

 

Hand washing and sanitising facilities are available at locations around the building, including entrance and exit points.

 

Tickets

If you have booked for an event online please bring your Print at Home ticket with you or have it available on your mobile device to show to staff when you enter the museum. If you have booked by telephone, please give your name on arrival.

 

Cancellation

If you have booked a ticket and are unable to attend, please let us know by emailing thehiggins@bedford.gov.uk.

 

Toilets

Toilets and disabled toilets are open with additional cleaning in place. Please note that there is no disabled toilet on the first floor.

 

Photography

The use of flash photography is not permitted in The Higgins Bedford.

 

Access

Please advise us of your access requirements before you visit.

 

There are two wheelchairs available on request; you can book these in advance by contacting the Higgins on 01234 718618 or email thehiggins@bedford.gov.uk.

 

Large print guides for the temporary art exhibition are available on request and will be quarantined after each use.

 

For further information on access at The Higgins Bedford please click here.

 

Car Parking

There are limited car parking spaces at the entrance of The Higgins Bedford for visitors with Accessible Parking Permits or Blue Badges. Please telephone ahead if you require a parking space for your visit, on 01234 718618.

 

Charges

The Higgins Bedford is a Bedford Borough Council Cultural Service. The event booking system is shared with Bedford Corn Exchange and the Central Box Office. There are currently no transaction fees on bookings at The Higgins Bedford.

 

Liability

Bedford Borough Council does not accept responsibility for any loss or damage to property or vehicles for anyone visiting The Higgins Bedford.