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Terms and Conditions


Terms and Conditions of Booking Event Tickets 




We regret that we are unable to exchange or to refund tickets. No refunds will be made before or after an event due to the ticket holder being unable to attend. In the event of the cancellation of an event due to unforeseen circumstances, monies will be paid back by the method pf purchase only.




The Higgins Bedford is a Bedford Borough Council Cultural Service. The event booking system is shared with Bedford Corn Exchange and the Central Box Office. There are currently no transaction fees on event bookings at The Higgins Bedford. When making an online booking using The Higgins Bedford website, you will be prompted to enter a Promotional Code at checkout to remove the transaction fee from your booking.




Please bring your ticket or proof of purchase with you to all events.


Photography and Recording


The use of flash photography is not permitted in The Higgins Bedford. Video and audio recording equipment, or recording using a mobile phone, is not permitted during events.




Please advise us of your access requirements when booking. Tickets for carers are free. For further information on access at The Higgins Bedford please click here (opens in a new window).


Car Parking


There are limited car parking spaces at the entrance of The Higgins Bedford for visitors with Accessible Parking Permits or Blue Badges.


Family Activities


All children under 13 must be accompanied by an adult. There is no charge for accompanying adults.




Bedford Borough Council does not accept responsibility for any loss or damage to property or vehicles for anyone attending events at The Higgins Bedford.