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Privacy Notice


Privacy Notice


In order to deliver services to the citizens and communities of Bedford Borough, it is necessary for the Council to collect, gather and process personal data about residents, staff and other individuals. Bedford Borough Council is committed to protecting your personal data when you use its services and/or correspond with it.


Data Protection Privacy Statement – Cultural Services Box Office System


The Higgins Bedford is a Bedford Borough Council Cultural Service. The Cultural Services Box Office System is shared with the Bedford Corn Exchange Box Office. When booking a ticket, your details will be held on our Box Office System and you will be given the option of being sent information on future events at The Higgins Bedford and Bedford Corn Exchange.


You can view a Privacy Statement relating to the Cultural Services Box Office System here. This Privacy Statement explains why we collect your personal data, and the arrangements we have in place to protect the information entrusted to the Council.


Data Protection Privacy Statement – NHS Test and Trace


The coronavirus (COVID-19) pandemic of 2020 has led to the introduction of the NHS Test and Trace service.


From 19 July 2021, it is recommended that museums continue to enable visitors to check in using the NHS COVID-19 app. Paper forms for collecting contact details are available for visitors who do not have the app. Data collected may be provided to NHS Test and Trace if requested, in order to help stop the spread of COVID-19.


Customers can refuse to provide the data requested as it is voluntary. Find out more about NHS Test and Trace at


You can view a Privacy Statement relating to NHS Test and Trace hereThis Privacy Statement explains the types of personal data we may collect and retain about those who visit The Higgins Bedford for the purposes of assisting NHS Test and Trace. It also explains how we will store, handle and keep the data safe. The Privacy Statement covers the collection and use of personal data provided in person by visitors to The Higgins Bedford, which may be shared with NHS Test and Trace.