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Privacy Notice

 

In order to deliver services to the citizens and communities of Bedford Borough, it is necessary for the Council to collect, gather and process personal data about residents, staff and other individuals. Bedford Borough Council is committed to protecting your personal data when you use its services and/or correspond with it.

 

Data Protection Privacy Statement – Cultural Services Box Office System

 

The Higgins Bedford is a Bedford Borough Council Cultural Service. The Cultural Services Box Office System is shared with the Bedford Corn Exchange Box Office. When booking a ticket, your details will be held on our Box Office System and you will be given the option of being sent information on future events at The Higgins Bedford and Bedford Corn Exchange.

 

You can view a Privacy Statement relating to the Cultural Services Box Office System here. This Privacy Statement explains why we collect your personal data, and the arrangements we have in place to protect the information entrusted to the Council.

 

Data Protection Privacy Statement – NHS Test and Trace

 

The coronavirus (COVID-19) pandemic of 2020 has led to the introduction of the NHS Test and Trace service. Museums are required to collect basic personal data from visitors, which may be provided to NHS Test and Trace if requested, in order to help stop the spread of COVID-19.

 

Customers can refuse to provide the data requested as it is voluntary. Find out more about NHS Test and Trace at https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works.

 

You can view a Privacy Statement relating to NHS Test and Trace here. This Privacy Statement explains the types of personal data we collect and retain about those who visit The Higgins Bedford for the purposes of assisting NHS Test and Trace. It also explains how we will store, handle and keep the data safe. The Privacy Statement covers:

  • The use of personal data provided by customers for the purposes of the Cultural Services Box Office System to book tickets for admission to The Higgins Bedford, which may be shared with NHS Test and Trace.
  • The collection and use of personal data provided in person by visitors to The Higgins Bedford who have not booked tickets in advance, which may be shared with NHS Test and Trace.

 

Online Bookings – NHS Test and Trace

 

When you register to use the Cultural Services Booking System you will be required to enter your contact details.

 

We will share your contact information with NHS Test and Trace, in response to an official request, for a period of 21 days from the date of your visit. Information that we provide to NHS Test and Trace for this purpose will only be used where necessary to help stop the spread of COVID-19.

 

If you do not wish for your data to be shared for this purpose, please do not book online and instead telephone the Box Office on 01234 718044 to book a ticket and request to opt out of Test and Trace.